How Do I Get My Merchandise?

We are now offering curbside pick-up for winning bidders.  You may also have your merchandise shipped to you.  ALL items are your responsibility once the auction closes.  It is expected that you will make an appointment for pick up of your goods, email us to request shipping, or email/call to request other arrangements.  ANY GOODS LEFT LONGER THAN 2 WEEKS (14 Days) following any auction without communications are considered abandoned (paid or unpaid) and all right to goods is waived. If you have any questions, please contact us.

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Picking Up Merchandise

• There are NO pickups available on the day of or the day following any auction. Pickup schedules start at least 1 business day AFTER the close of the auction.

• NO appointments can be scheduled for the next day. Example – Today is Thursday, you CAN NOT make an appointment for Friday. We handle thousands of goods and we require time to pull your purchase.

• ALL pickups are scheduled using the link emailed out with our system “Shipping Saint” which coordinates Pickup Schedules and Shipping.

• ALL appointments are scheduled Monday-Friday between 9am & 3pm, Saturday Between 8am & 11am. VERY limited appointments available outside the given times and you MUST email or call for a request. DO NOT JUST SHOW UP.

• ALL merchandise picked up at our locations are subject to PA sales tax at 6% unless you present a valid resale tax license (from PA or your home state). PA sales tax will be charged for any picked-up merchandise, regardless of your home state.

• Buyers MUST inspect, confirm, and sign for their purchases prior to leaving our site. Once you leave with any goods it is your responsibility.

 

Shipping Merchandise

• We are happy to announce we are now providing IN-HOUSE shipping via UPS, FEDEX, and USPS for most items.

• WE WILL NOT SHIP ANY PAINTS, LIQUIDS, OR HAZARDOUS MATERIALS.

• SOME OVERSIZED AND FRAGILE ITEMS WILL NOT SHIP. LARGE ITEMS WILL COST A SIGNIFICANT AMOUNT TO SHIP. ALL SHIPPING RATES HAVE BEEN RISING AND WE ARE NOT IN CONTROL OF THE SHIPPING COSTS.

• All merchandise must be paid for before it is prepared for shipping.

• Any bidder requiring shipment MUST respond to the email sent following the sale from our “Shipping Saint” system for shipping and pickup scheduling. You must respond for EVERY sale date.

• The bidder is responsible for all charges associated with packaging and shipping of the item including a minimum $5 per invoice handling charge, materials charges, packing time charges, and they shall be paid directly using Shipping Saint. Buyers requiring shipping will have communications via email and txt message sent through Shipping Saint.

• Shipping Charges are charged SEPARATELY through our shipping system “Shipping Saint”.

• Once requested, you will receive more information on shipping by text/email within approx. 10 BUSINESS DAYS following your REQUEST for shipping.

• ALL Merchandise is insured for ALL Shipments.

• ALL Shipments when prepared will have 1 destination and all packages in shipment will be mailed together.

• Buyers MUST inspect goods within 7 days of shipment delivery date. Any item discrepancies/issues will not be considered after this 7 day period.

• We try to combine lots and auction dates for shipping, however not all invoices may be combined at shipping. This depends on the timing.

• Please check Spam Folders for Invoices for the Auction and Shipping Saint. If you do not pay your shipping invoice within 5 days of it being sent, your card on file will be charged and the items delivered to the carrier.

• ALL GOODS with no contact for 1 week will be placed in the shipping queue. When packed in ~10 days, your credit card will be charged for shipping and packages delivered to the shipping carrier.

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